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FAQ's


Products

My honey is starting to crystallize.is that normal?
Honey crystallization is a natural process, and all honey will eventually crystallize. But don’t worry – it's still the same great tasting honey! If you don’t like it in its crystallized form (it does make it less messy when eating it on toast!) simply re-liquify.

Honey is least likely to crystallize if stored at room temperature.

How to re-liquify your crystallized honey?
Put the sealed jar into a container of warm water for awhile stir or set outside on a nice warm day. The honey will gently liquefy. Be careful not to heat the honey up too much or else you will break down all the beneficial enzymes in the honey, and turn it into honey just like all the other jars of honey you can buy in the supermarket that have been pasteurized. Never microwave or you will destroy all of the health benefits of our honey.

What is Creamed Honey?
Creamed honey is simply crystallized honey that has been tricked into forming very very small crystals. These smaller crystals give the honey a very different “mouth feel” than honey that has been allowed to crystallize naturally. It is very smooth.

Will my honey ever go bad?
Honey is pretty much the only food on planet earth that does not spoil while in an edible state. Provided that the honey has been properly stored that is well sealed, and in a dry place, honey can last almost indefinitely. In fact, the Smithsonian has reported that pots of honey were recently discovered in Egyptian tombs.

How to open the Honey Sticks?
Place the end of the honey stick between your front teeth with the end vertical and bite down.

Orders & Shipping

How long will it take to process my order?
Order processing takes 1 to 3 days. When orders are shipped you will receive an email or text confirmation with a tracking number. 

My order never arrived. 
Check your order confirmation for the tracking number. If that doesn't work, send us an email, tell us what your ordered number, and we will help you out. 

I would like to return my order.
Send us an email at info@hersheyshoney.com

Do you ship internationally?
No, we do not

Do you sell have wholesale?
Yes, please contact us through email or message us for more information.

Bees

What Happens To Bees During The Winter?
During the winter bees do not hibernate. Instead, they cluster tightly together in their hive and generate heat to keep each other warm. They eat honey and pollen that they collected during the spring and summer.